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Is T3200M compatible with Wifi Boost 7 (v3.0)?
I currently use the Actiontec T3200M connected directly to the fibre receptacle on the wall (I live in an apartment that is pre-wired for fibre). I recently upgraded to PureFibre Gigabit. The CSR stated that I did not need to upgrade the T3200M. The CSR also sent the new Wifi Boost 7.
Following the instructions here: (https://www.telus.com/en/support/article/troubleshoot-your-telus-boost-wi-fi-7?INTCMP=Tcom-support_results-hub_wi-fi-boosters_troubleshoot-your-telus-boost-wi-fi-7), I have connected the boost 7 to one of the yellow network ports on the T3200M. The ethernet ports on both sides blink green. The boost 7's power LED first blinks white and after a few minutes turns green. The T3200M configuration page shows the Boost 7 as a connected device.
I can connect devices via wifi to the boost. However, I can't get internet access to work when connected. Instead, I get a "No Internet access" error. I have tried the following:
- Power cycled both devices.
- Factory reset both.
- Disabled wifi on the T3200M.
- Enabled port bridging on the T3200M.
- Installed the Telus Connect App.
None of the above have worked.
So can someone authoritatively state whether or not the T3200M even works with the boost 7?
Hey Variable - the Boost 7 needs to be plugged into the Network Access Hub so your problems may be due to the Boost 7 being connected to the T3200
11 Replies
I was finally able to get this working. I'll list the steps I took for the benefit of others.
- Disconnect any existing devices from the T3200M's LAN1 port.
- Login to admin of T3200M (192.168.1.154) and on the "Advanced Setup" page select "Port Bridging". Enable it.
- Connect the 10G Boost Wifi 7 to the T3200M LAN1 port.
- Power on the Boost Wifi and wait for its status LED to turn green.
- Connect a computer via wired ethernet into one of other two unused ports of the Boost Wifi.
- Wait a minute, then on that computer, go to 192.168.1.154. You should see the Boost Wifi's admin page not the T3200M's admin page. If you don't see anything, then try renewing your computer's IP.
- Make your desired changes to the Boost Wifi's settings and wait for it to save.
- Disconnect the computer from the Boost Wifi's ethernet port and return it to one of the open ports on the T3200M. Wait a minute for the network config to reset. You may need to renew your IP configuration.
- Connect a wireless device to the Boost Wifi's SSID. It should be working now.
El-EricCommunity Manager
Hey Variable - this was a cool read, thank you.
One thing I wanted to ask: The T3200 doesn't support Meshing. In this configuration (Bridging, etc.) did you disable the wireless network from the T3200 to use the Boost 7 instead? Otherwise you have two conflicting networks in the same space and you might run into interference issues.
I ask because in the past I've seen that people end up having 2 IPs and they begin experiencing issues like lag or pages not loading. I understand you're essentially using the T3200 as a Network switch. Why not remove it completely and use the Boost 7 with a slightly linger ethernet cable to the NAH? Would a 1Gb network switch not work better for this situation?
Super curious and I know you've put in a lot of work to make this functional so I hope my curiosity is coming across okay
TELUS_SupportOfficial Support Team
Have you tried disabling the WiFi on the T3200? You might need to connect the Boost 7 to an NAH.
Have you tried disabling the WiFi on the T3200?
Yes, I've disabled Wifi on the T3200 and confirmed that I'm connected to the SSID corresponding to the Boost. It successfully authenticates and shows a good connection, but no Internet.
- FuzzyLogic
Community Power User
I'm fairly certain that the Boost 7 should work. I have a similar setup as you but the Boost 6. In my case it's connected with MOCA.
Maybe try a different ethernet cable/port between the T3200M and Boost 7.
You should also be able to login to the Boost 7 with a web browser to take a look at it's status.
I'm fairly certain that the Boost 7 should work. I have a similar setup as you but the Boost 6. In my case it's connected with MOCA.
I think the Boost 7 is significantly different from the Boost 6. The T3200M is not one of the devices listed on the quick start guide.
Maybe try a different ethernet cable/port between the T3200M and Boost 7.
Tried all the other ports. No difference.
You should also be able to login to the Boost 7 with a web browser to take a look at it's status.
The Boost 7 isn't supported by the Telus Connect app, and attempting to use a web browser to connect to its IP address fails. (It does get assigned an IP because it is listed on the T3200M's status page.) So there's no way for me to get to the Boost's config.
- FuzzyLogic
The quick start guide you referenced says you can login to the device to change the SSID:
Enter the Boost Wi-Fi 7 IP address into the browser window. Enter the username admin and admin password located on the device label to access Boost Wi-Fi 7 GUI.
