Forum Discussion
Telus call drops calls not going through and very poor reception for a business
Anyone who can suggest how to work with telus. I have been having issues since Sep 7 running my mobile phone for a business and the service is really poor. They said they opened a ticket and it could...
T17
TELUS Team Member
TELUS Team MemberHi Rch123 - We can certainly follow up on the status of your ticket with you.
Feel free to send us a private message to TELUS_Support with your account details. Thanks for your patience :)
I clicked on the above link and it doesn’t allow me to send a private message. Can you provide more details
I'm having similar issues, not getting anywhere with support on here or phone, debating contacting CRTC this is insane.
The one thing I have done is called the call centre and asked them to leave notes to tell them to email me or leave a message. It’s the only successful communication I have going on with telus. No resolution yet but it’s nice to be in contact with someone at least it feels like you are being looked at. I will update once I hear more. Let me know if you do contact CRTC and if it helps.
