Forum Discussion
Get a puk code via online support
My SIM is locked and I need my puk code to unlock it. The live chat only provides me the option to get a call back, which is pretty hard with a locked SIM. I haven't found a way to send an email, and I apparently can't call in. Is there any way to get this resolved without visiting a store?
2 Replies
Replies have been turned off for this discussion
So after 4 hours live chat still only offers calling me back. I also can't ask anything on Twitter cause you need be able to receive SMS to sign up. Great support Telus, I guess Shaw Mobile just got a new customer.
if you cannot obtain access to another phone to call in then you can try enabling wifi calling on your phone, or install a free viop application on your phone, or try Skype, which offer free call to toll free numbers via wifi.
Otherwise you may have to visit a telus store.
