Forum Discussion
Have a North America plan, in Mexico and my phone will not connect.
Have tried resetting airplane mode and checked roaming settings as well as reset phone. Still won’t connect.
1 Reply
TELUS_SupportOfficial Support Team
One thing you can try is going into your Settings > Cellular > Network Selection. From there, turn off "Automatic" and see if you can manually select Telcel or AT&T Mexico, as those are our primary partners there.
