Forum Discussion
Impossible to cancel mobility service
I have been trying to cancel a Telus mobility account for my 80 year old mother who no longer even lives in BC and I keep getting the run around. I have NEVER experienced anything as bad as Telus cus...
that's the thing "finally got through" i had to use the telus landline help service number to talk to a human being about my mobility question. and it was just a question. no hard feelings. no disrespect. when i tried to reach someone using the mobility number, i got a recorded ladies message over and over again, press something to speak to agent, then the recorded message said something else, and they hung up on me. like finding a needle in a haystack.
