Recent ActivityMost RecentNewest TopicsSolutionsFibre: wrong 200$ installation charges debited We were told by both the technician who came and the agents we talked to before that we were not going to be charged for the fibre installation. We received 6 letters, even registered letters and nu...SolvedWhy do they charge so much for **********ty services? Seems pointless in getting people to get more expensive contracts, shouldn't you be helping your customers lower there payments to keep them and not push them towards other companies like public mob...Ai system Seems ridiculous to have an ai system that barely works properly, why cant we send emails to your company? Seems pretty scammy that you only accept phone calls Original Telus email address 1999? I was cancelling my Telus internet but arranging to keep my email address when we ran into a problem. Apparently the address I was using is an alias created after Telus assigned me a 1A1****@telus.ne...Looking for help to reduce pricing or get better value I have 1.5gig internet (with some add-ons, security, etc... that I never asked for or used ever). I recently had a promotion sent to my work inbox for a 5 year price lock plan at $85 CAD for 3gig fib...New Optik Digital TV box Questions Just started using the new boxes after years of using the old ones. Several things have come up that we used to be able to do that maybe we can but I can’t figure out how to do it. I’ve set my...New 2026 Optik TV Box woes First take on our new Telus Optic TV box. We received our new boxes last week to replace the current 4 that we have. We were told by a friendly tech services rep in the Philippines that everything w...Please help, I am still waiting for purolator waybill I have already cancelled my services a few months back and contacted with Telus multiple times to get a purator lable. but I still didn't recieve the label. I still have telus equipment sitting in ...Credit derogatory mark I noticed a derogatory mark in my credit score from Telus so I recently contacted them to ask about details and history and they told me they were unable to provide the bill and details as my account...Telus Mobility 14 day Asia Pass $70 I’m travelling to Japan in a couple of weeks. Telus Mobility has an Asia Easy Roam 14 Day Pass for $70. The Telus Mobility website says that it includes Japan; however, the MyTelus app doesn’t includ...