Recent ActivityMost RecentNewest TopicsSolutionsVery Weak or No Signal When trying to make a call, I get the error "Not registered on network". Sometimes if I move to a different area of the house I will be able to call out, but the call drops while dialing, never conne...Cancelling a mobile (cell ) pay as you go hi does anyone know how to cancel my Telus pay-as-you-go please. I'm over in the UK now so don't need now. I've tried MyTelus I couldn't find that option. I ended up with a bot which did eventually g...I finally have a Mexico plan and now it doesn’t work! I’ve been to Mexico many times and used Easy Roam. Loved it. Worked perfectly. currently, I have a USA Mexico plan and my phone won’t even connect to local network. I’ve tried everything. Data roam...unlock the phone I have an LG flip flop phone, when I was a TELUS subscriber. I took it in Europe to use it for as long as I was there, I changed tie sim but the agent told me that the phone is locked. How can I unlo...New Account Suspended I signed up for an account yesterday (around 6pm) and started using my new plan on an esim right away. A couple hours later, service stopped working. I checked online and it said my account has been ...Never received call back I was promised a call back within 24-48 hours and never received one. I then contacted Telus and was told the supervisors/managers are busy and it will be another 24-48 hours, and still no call back....Illegal cell phone jammers Illegal cell phone jammers used at Home Depot / Canadian Tire etc., in Timmins, ON. I'm convinced these stores are using these illegal devices in Canada. No way you can't get decent reception being l...SolvedPoor coverage and data speeds In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...Mobile internet connection Unable to connect to the internet when I am not on WIFI Shipping label to return device takes days to receive?? Hello, I'm getting frustrated with Telus as a simple email apparently takes days to receive. I have an old phone that needs to be returned under their bring it back plan. I went to one of their p...