Forum Discussion
Costanza
14 hours agoJust Moved In
Brand New Line Glitch: 100% of my regular phone data is draining my Hotspot bucket
hi
1 Reply
- CostanzaJust Moved In
Hi everyone,
I just signed up with TELUS yesterday
My Plan Details:
Plan: Complete 5G+ Unlimited (data up to 2 Gbps)
Allotment Split: Dedicated 50GB Mobile Hotspot bucket / Unlimited on-device data.
Device: iPhone 17 Pro Max (Running the latest iOS version, native TELUS eSIM).I have never turned on the Personal Hotspot switch in my iOS settings. I haven't tethered a single device (laptop, tablet, or otherwise) to this phone since activating it yesterday.
Despite this, when I log into my My TELUS app, I see the 50GB Hotspot bucket, and 100% of my regular, on-device mobile data usage is depleting that 50GB Hotspot bucket instead of my regular on-device data pool. It’s like my phone or TELUS is classifying every single packet of my local phone data as tethering traffic.