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Costanza's avatar
Costanza
Just Moved In
14 hours ago

Brand New Line Glitch: 100% of my regular phone data is draining my Hotspot bucket

hi

1 Reply

  • Hi everyone,

    I just signed up with TELUS yesterday

    My Plan Details:

    Plan: Complete 5G+ Unlimited (data up to 2 Gbps)
    Allotment Split: Dedicated 50GB Mobile Hotspot bucket / Unlimited on-device data.
    Device: iPhone 17 Pro Max (Running the latest iOS version, native TELUS eSIM).

    I have never turned on the Personal Hotspot switch in my iOS settings. I haven't tethered a single device (laptop, tablet, or otherwise) to this phone since activating it yesterday.

    Despite this, when I log into my My TELUS app, I see the 50GB Hotspot bucket, and 100% of my regular, on-device mobile data usage is depleting that 50GB Hotspot bucket instead of my regular on-device data pool. It’s like my phone or TELUS is classifying every single packet of my local phone data as tethering traffic.