Forum Discussion
Telus US Roaming Text
I received a Welcome to the USA text with a 3 day complimentary roaming pass however I was not in the USA? Will I be charged for US roaming?
8 Replies
- NFtoBC
Community Power User
You may have travelled to a location where the signal from a US carrier is stronger. You can avoid this switching by going to your cellular settings > SIM , and switching automatic carrier off. Then you can select Telus as your carrier. You will need to reverse this if you travel outside Canada.
TELUS_SupportOfficial Support Team
Hey sandelwood - We can take a closer look at your invoice once you receive it! Its hard to predict it without getting the bill first.
My bill shows that it activated a Easy Roam Access Add-On. Can I please have this reversed as I was not the US. Thanks
- TELUS_Support
Sure thing, we'll send you a PM and take a look over your bill.
