TELUS Neighbourhood

I cannot download any new apps. I get only the current apps screen. 6 calls with tech support and they replied to a ticket claiming it is ok. But it's not!

From searching it appears that there is/was an issue with opening the guide defaulting to Favorites. Was this ever resolved. I’ve tried different methods and some work but only temporary. Wonder why devs haven’t simply added this to a core setting? Also I had previous subscribed to Crave and Added t

I have been a TELUS Mobility customer with three mobile lines, and my monthly bill is approximately $400. Unfortunately, for quite some time I have been experiencing persistent weak signal and unreliable network service, including in regular city areas. This is not an occasional issue in a remote lo

I was a Telus customer for a long time. Left for Australia in 2025 now back in BC. Went to a kiosk to request internet service. Technician came on Oct 1. Internet worked for 2.5 days. Called support on Oct 4 and again on Oct 5. Still no internet on Oct 6, day 3! I'm past wanting to know what happene

Had new switch over from Shaw-Roger’s attempt. I was not able to be home and wife not techy. the contractor setup Telus fibre device in basement directly beside my electrical panel. Only place he used screws to secure it to plywood. He ran inlet cable under and hanging below my rafters (so no way to

Using the current TELUS TV+ remote, the automatic setup correctly recognizes the TV as Sharp, but none of the Sharp profiles/codes worked. The LC-19LS410UT appears to be a TPV-manufactured Sharp. I tried Philips and AOC without success, but selecting Philips-Magnavox and choosing the third profile (

Has anyone else had a Telus balance sent to collections without ever being contacted about it? I recently noticed that my TransUnion credit score dropped by about 100 points, from roughly 860 to 760. I've never missed a payment on anything. When I checked my report, I found a collection for only $11

Hi everyone, I'm having issues with my Telus NAH20 when operating in bridge mode. Bridge mode is enabled on the 10G port (I've also tested LAN1 with the same results). Internet works normally for 30-60 minutes, then stops completely. Once it fails, it does not recover on its own. I have to either di

I just purchased a new Fire TV HD32N201 running Fire OS 8.1.8.5 and I'm not able to install the Telus TV + app. I tried several ways with no luck - through the Amazon App Store on the TV and through my Amazon account by syncing the app to my devices. Does anyone have any idea on what the problem may

Everyday for the past few weeks my TV+ 21T digital box needs rebooting before showing the screen. Sometime when I turn it on it starts rebooting, most often I need to unplug and plug it back in to force rebooting a few times before I get a picture and able to watch it. I have had this box for over a