TELUS Neighbourhood

I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husband as an authorized user to help manage her account. She was asked for either her PIN or the last four

hi

Okay I set up a connection for telus to come and connect the internet for me and now I cannot get into the registration I try to go through the router to get the admin to push through for so I could access my Telus that's not working . and now my internet doesn't work ahhhhhh. Help me

Good evening, I am inquiring about TV packages and home phone services for our area. We are at . We are aware that there is no optic in our area. Currently with Shaw but would like to move to Telus. What are our options.Thanks

Telus TV+ Is missing regional channels. No matter the browser the app or device the regional specific channels don't show. This is quite frustrating and annoying as a lot of the events being streamed on these channels are inaccessible elsewhere. This has been an issue for a plethora of years now and

My telus account was cancelled months ago and I got an email saying it was cancelled. The services stopped working so i didn't think anything of it. i got an email from a collections agency a week ago saying that i owe $197 and that the account was active up until a couple of days ago. I didnt recie

Hi, my front door camera is dead. When I charge it it turns on and stays on for 10mins but it dies again. I think the battery is dead. Can I get it replaced? I had it installed in 2021 so it is an old model. my home account number is [Mod Edit: Removed personal info] under [removed personal info]

I moved into a new property last week and signed up for Telus internet and TV a few weeks prior. When I went to set everything up on the first day there was only a wifi booster in the box (which I hadn’t ordered). No modem to connect to the optical cable. I’ve called support four days in the last we

I had to have a new utility pole installed on our property. Our Neighbour’s lines were on the existing pole on our property and these have all been removed from this pole and added to their new poles. I would like to know when Telus will be removing the now unused pole from our property.

Yesterday there was 'an upgrade in your neighbourhood'. It was successfully completed at 7:30 am. All was working at that time. Later last night, Oct 7, access to webmail ended. I am using Edge as a browser. The message is: the connection was reset. Can't reach this page. I've checked the system set