TELUS Neighbourhood

Ledcor assumed our property was common property, it is bare condo land and we have titles and property lines, They installed this in our side yard while we were gone, there is no easement or utility right of way in this location. Request it be moved, as an eye sore and placed only a few feet from ou

Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either.

The audio is constantly dropping out for a second or two even during commercials. Totally infuriating.

I have seen the other posts regarding this question with no user-friendly resolution so I am adding this post at least as an "Enhancement Request". I have had my "upgraded" TELUS Cloud PVR for several weeks now. I find a few things frustrating (like the noticeably slower loading of the Guide and the

Hey folks, I had to move my home office and found the phone line here isn’t hooked up. Telus wants $200 to inspect and repair it. Do you have any recommendations for a cheaper alternative? That seems a bit excessive. Thanks!

I just learned that I have been sent to collections by Telus for an alleged unpaid balance of $112 (which now became $137.92 according to the collection agency) on my previous TV/internet account in 2025. However, my payments were set up as pre-authorized, and I made sure I have $0 outstanding when

I am posting here because I have been trying to resolve an approximately $240 HS Service Fee on my TELUS residential account with no resolution. The issue started after a TELUS representative contacted me and offered to switch my home internet to a TELUS Business service. I agreed based on what was

Just venting here because I can't find a way to lodge a complaint elsewhere without being a customer. We were given notice back in June that fibre infrastructure was being laid in our neighbourhood and we were excited to have an alternative to Rogers or Bell that could handle gigabit+ speeds. We had

We just got a new modem and we have a few devices that are 2.4ghz and won’t connect to the new wifi. I believe there is a way to separate out the 2.4ghz signal on our new 30a modem—does anyone have simple instructions on how to do that?

Following up on this closed thread: https://forum.telus.com/discussions/my_home_services_and_devices/closed-captions-on-digital-tv-box/176015 On the TV+ Android TV box, the caption settings I choose under Accessibility / Display / Closed Captions (smaller font, lower background opacity) don't carry