TELUS Neighbourhood

I have paid the Bill and it's states that I did I can get the transaction from my bank in transaction yet I'm being double billed stating I dod not pay anything do I have to take to a civil claims in court about this issue and plus the wifi shows it's connected but no internet not only did my number

Hello, I’m the executor of the estate of a TELUS Home Services customer who recently passed away. Their telus.net email address is still active on their account (Account A). The estate needs to keep that email address active for the next 1–2 years while we settle affairs, since banks, government age

Hi, the address of our company appears incorrectly on Google Maps and we couldn't get support even though we opened a Business account. What is the way to fix this?

I've been told by a mod that there's a 30-day Asia Travel Pass available. I only have the 14-day Asia Travel Pass in my account. Can someone from the support team help me manually add it to my account?

I recently discovered that a TELUS account I made multiple attempts to cancel was sent to collections and reported on my credit file. TELUS had already refunded incorrect charges and assured me the problem was fixed. Yet here we are. Looking through this forum, I found other customers describing sim

Canadian Anti-Fraud Centre http://www.antifraudcentre.centreantifraude.ca Cyber Month is an opportunity to help Canadians learn how to recognize fraud and cyber threats and take simple steps to protect themselves. The 2026 Cyber Month theme, “Your Best Defence Is You,” highlights the important role

Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my watch 'phone number'. I have never setup Google payments through Mobile Carriers on my Google account, t

My company was charged by a Telus mobility service fees monthly without authorization. We just have the account number from the invoice, how can we deactivate the account and stop the payment.

Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I have yelled at them blocked them all to no avail. When Vivint owned the company I had no telemarketing

I called Telus about an hour ago to cancel my DSL service. I expected it to be mildly annoying. I did not expect the agent to lie to me and cheat me. 1. Called to ask for service cancellation. Told agent multiple times that I already have new service with another provider. She ignores me and asks me