TELUS Neighbourhood

Do I need both easy roam standard coverage plus a travel pass?

We were having problems with our TV Box -- ultimately the problem seemed to be poor Wifi in our house. So I installed an ethernet cable. But while discussing the problem with Telus tech, the agent said he would send out 3 new TV boxes. Why 3, I am not sure. We received the new ones and I installed o

Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and another month means another new batch of great movies and shows to check out on Optik TV! This month sees the anticipated return of a huge fantasy series, as well as the premiere of a new s

My experience with Telus has been terrible from the beginning. First, I spoke to a rep who would give contradicting information. Then he harrassed me, calling me on his personal phone to demand why I didn't want to deal with him. I started talking to another rep who promised to bring down my telepho

A couple of weeks ago, a relative signed up for a new TELUS TV+ plan under their own Telus Home Services account (separate email, home address, and account numbers). Unbelievably, on the very same day, my existing Telus TV+ profiles were replaced by the two new profiles they had just created on thei

Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds.Transfer of Ownership: we got charged $75 for this! And we’re not aware and not been told to us, plus why are we being c

Your Fibre service technicians have wrecked my existing service upon installing the new fibre cables in my neighbourhood. Telus needs to take more care and locate existing services to avoid disruptiopns. I wonder how many others have had to follow up with their customer service agents to have servic

I had an iPhone 16 pro max since 2024, i finished my contract then i paid the bib upfront to make an upgrade to another phone, then on the next month bill i got twice the bib amount that i already paid at a branch.

Hello, I’m writing to inform you that my mother has passed away, and I would like to cancel her account/service. Please let me know if you require a copy of her death certificate or any other documentation to process the cancellation. Thank you for your assistance.

Please I need to block all international incoming calls on my phone