TELUS Neighbourhood

I'm connected direct to the NAH with a PC that has a 2.5Gbs network card and only getting ~700Mbps download. My PC limit 2.5Gbps the upload is what I'd expect but download is way off? Any ideas? https://www.speedtest.net/my-result/d/7e2e07c0-5269-4a27-aab9-6b993e0c8f40

Hello, I talked to an agent weeks ago to get my last name changed on my bill for my internet account. I got married. She got me to email in my marriage license and I did it. She that that , that would fix it. And nothing has changed. It’s showing my correct name on my account and on the billing for

I am writing because I've been with Telus for over a year now. On September 25th, despite having sufficient funds in my bank account for the pre-authorized payment, the payment was refunded to my account. After the charge was refunded the same day, Telus charged me again on Oct 2nd, and this time it

Short version - Upgraded to 1.5gb plan. Tech didn't replace Nokia ONT and plugged a Telus WiFi-5 Hub into Ethernet port in wall in other room, no WiFi6 boost. Isn't the Nokia ONT supposed to be replaced with a NAH or newer ONT that has a 10gb port? I'm paying for 1.5gb but all equipment given limits

ATTN: Telus Escalations / Outside Plant (OSP) SupportHOME SOLUTIONS ACCOUNT: Drop-Only (No Active Home Services)Acknowledge community forum posting1. Support Access Barrier & Documentation Request Drop-only status blocks online chat support access Phone support involved multiple transfers and repeat

Does the LG H915 (Canadian LG V20) support carrier-provisioned VoLTE voice calls on TELUS after the March 1, 2027 3G shutdown

I am extremely disappointed with how TELUS has handled my home internet service. On October 16, 2026, TELUS cancelled my internet without my authorization, leaving me without service. I was told the cancellation was related to another customer's order associated with my address. Over October 16–17,

With our recent elections I have become aware that unsolicited phone calls can go to voice mail even when that phone number is blocked. I have received 3-4 voicemails without a missed call. I block numbers I do not want to hear from, so was surprised when I saw it was already blocked. Of course I de

Is the internet out in Stony Plain?

I have recently had installed a Telus WiFi 7 Modem. TV connects to the Wifi perfectly with smooth, uninterrupted media delivery. However, my MacBook drops the Wifi connection continuously. When connected it is a fast connection but there is regular lag before opening a new page (in Safari and Google