techfreakdad's profile

Friendly Neighbour

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6 Messages

Guide Questions

From searching it appears that there is/was an issue with opening the guide defaulting to Favorites. Was this ever resolved. I’ve tried different methods and some work but only temporary.  Wonder why devs haven’t simply added this to a core setting?

Also I had previous subscribed to Crave and Added to Favorites. Then I cancelled Crave but not before removing from Favorites. Crave still appears in Faves with a lock icon. But does not appear in Subscribed channels. Any way to fix this? I’m thinking Factory Reset??

Official Support Team

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8.1K Messages

Hi techfreakdad - This feature is on the roadmap but we don't have a date for rollout

Friendly Neighbour

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6 Messages

Thanks. 

Also I had previous subscribed to Crave and Added to Favorites. Then I cancelled Crave but not before removing from Favorites. Crave still appears in Faves with a lock icon. But does not appear in Subscribed channels. Any way to fix this? I’m thinking Factory Reset??

Official Support Team

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8.1K Messages

Yes! Factory reset should do the trick, let us know if that works!

Friendly Neighbour

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6 Messages

Unfortunately the Factory Reset did not remove Crave from Favorites. Any other suggestions. 

Official Support Team

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8.1K Messages

We'll need to send a request to our support team since we don't have other options here, we'll send you a private message shortly, thanks !

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