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Recent ActivityMost RecentNewest TopicsSolutionsrecording message - select ok button to browse We recently got the new fiber line hooked up in our area. No equipment was changed except for the modem. Ever since then we get this message "select ok button to browse recordings". This only happens...Maybe New Customer Hi, first of . My internet company who I being too. Which you did not need a credit check got sold a few years ago then it was taken over by Koodo and now it seems Telus .I pay my bill before the due...Six Months of Silence, Billing, and Zero Accountability from TELUS TELUS Business has been an absolute nightmare from day one. I pay for 1 gig business internet with WiFi. The WiFi didn't work and speeds rarely exceeded 300 Mbps. When I contacted TELUS technical su...Solving an escalation I spent 2.5 hours with Telus yesterday speaking to 3 different employees & waiting. Telus is not honoring the verbal offer that I was given by the first agent - they are redacting their statement and...Only want to record one hockey series I haven't found a way to only record a series for the Edmonton Oilers hockey games. Its appears that its recording all hockey games for that particular day that the Edmonton Oilers are playing. What ...Help contacting a human from Telus I am working in an area that has no cell service so I am unable to take a call back. I'm trying to cancel my internet plan but the virtual assistant just keeps trying to get me to do a call back rega...Bring it back issue Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...48 hours of frustration! Seeking help with Email 2 days ago my email refused to connect and download emails. I have a telus.net account which suddenly refused to connect to my mail app. It has worked fine forever. I can access my webmail but would ...Was Happy with ADT. Poor User Experience With Telus Custom Home Security I have been with ADT for 2 decades. No issues with the experience. Now that I am in 2nd month with Telus Custom home, all down hill. I call into Tech Support and support cannot tell the difference be...Return label for Bring it Device I have called customer service 9 times and all 9 times I have been told different things. They promised to send the return label within 48 hours which still has not been sent. Every time when I call...
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