Twice in the past 5 months we have accidently tripped our home alarm system. Both times it took up to 2 minutes to reset the system and in that time there was no response by a Telus security person to verify. I tried calling and got frustrated with the ridiculous wait times.
With AlarmForce, we had a person on the system speaking right away if the alarm was tripped. Within maybe 15 seconds.
At this performance level, the Telus Home Security is useless. Been waiting 20 minutes on hold so far while I type this.
Wish AlarmForce was still an option.
