Armed away keeps changing to armed stay

[Ambreenh]

Hi. I have seen a lot of posts and no solutions on this. 
every time i leave home i arm my sensor away  and a minute later i get the notification that it flips to armed stay. Any idea why this happens and what’s the fix? Thanks! 

[TELUS_Support]

Hey @Ambreenh is there a sensor that may be preventing the system from arming away? Please send us a private message so we can look into this

[Ambreenh]

Hi. No sensors were left open or accessed. How do I send you a personal message?

[Ambreenh]

hi. has there been any update to the case? i haven't received a response.

[TELUS_Support]

Hi Ambreen, please allow 1-2 business days for our team to call you.

[Ambreenh]

hello. it's been over a week now. the alarm system is faulty or something and i am not feeling confident in using it. can someone please give me a call asap? thanks.

[TELUS_Support]

Hi @Ambreenh We will look into this. Please keep an eye in your inbox