There used to be an option for a single on demand credit (7 points), through Telus Rewards, which we would use for a free movie every couple months. It seems there's only and option now for 5 at a time (35 points). Curious why this was removed, and i...
Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous.
I brought this up before in a different thread but with all the recent channels being dropped ( and more coming on January 1st ) I really think it's time for Telus to adjust a lot of their theme packs. After January 1st there will be a lot of theme p...
When I posted a note here a week ago, I was under the impression that according to your pinned message at the start, your programmers are paying attention & listening to feedback. I want to repeat that the annoying meaningless interruptions that seem...
I am asking again. I’ve been asking for years and many other users have been on this forum with the same issue. I will ask again, as this issue drives me right out of my mind. Once you watch live streaming TV, or start watching a PVR’d show - if you ...
I have had Telus TV and Internet for a couple years now and the last few weeks the screen will go blank for 2 to 15 seconds during a show. Happens maybe 2 to 5 times a day. Has anyone else had this problem? And yes I have reset everything, done Inter...
Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...
Over the past week my wife tried recording a number of shows and they ended up not getting recorded.Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and double checked it one hour before it was to start. We al...
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...
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