wrong show recorded

[Rocky3]

Why is the scheduled recording being replaced by another show when the sceduled show is playing?

The wrong show is recorded when the scheduled show is playing on time.

I record new FBI, FBI wanted, FBI International.  I am getting other than FBI recorded. last evening I was quick enough to check the supposed channel for the show(s) and was able to restart the correct show(s).

The shows were not pre-empted by something else, the wrong show, wrong channel was being recorded, but the recording displayed as the correct show.

[TELUS_Support]

Is this the first time this has happened?

[Rocky3]

LOL,

weekly for same three FBI shows for past 2 weeks, but I may have ignored before. So far only noticed FBI, but now am watching all as NO, not the first time, just thought shows were as before pre-empted due to another show running over time.

[TELUS_Support]

Could you send us a private message so we can gather your info for our Optik team, thanks.

[Rocky3]

It did not happen again yesterday, in fact I had three of each recording from 3 channels in an attempt to find which channel was off.