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Optik TV Channels

4mysanity
Neighbour

4 weeks ago

I have two digital tv boxes. Each box provides different channel selections. One is missing all the local channels. I’ve tried calling Telus. They said they’d get back to me in 24-48hrs. It’s far past that time and I have no solution. Has anyone experienced this and have a solution?

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2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

3 weeks ago

Hey @4mysanity - are either of then set to only see "subscribed" or "favourite channels"?

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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FuzzyLogic
Community Power User
Community Power User

3 weeks ago

Not sure which boxes you have but these articles may be relevant:

 

Navigating through your Optik TV | TELUS Support

Optik TV - Setting Up Favourites and Customizing Your Guide


Just a long time customer hoping to help.
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