12-27-2021 08:33 PM
We had Telus TV/Internet installed for a couple of weeks. Everything is good except the performance of the wireless digital TV box (secondary to the main wired box). It freezes randomly, happening after watching 3 minutes to half an hour. More likely to occur when changing channels. Screen freezes for about 3 minutes, and then black screen for a minute, and rebooting itself, back to playing the original channel. What could be the problem?
12-28-2021 07:07 PM
Hello,
Do you mean that the main wired box is the TV box as well? and did it have wired connection to the boost?
What kind of router/boost you are using?
Thanks