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wireless digital TV box keeps freezing

islandersky
Neighbour

We had Telus TV/Internet installed for a couple of weeks. Everything is good except the performance of the wireless digital TV box (secondary to the main wired box). It freezes randomly, happening after watching 3 minutes to half an hour. More likely to occur when changing channels. Screen freezes for about 3 minutes, and then black screen for a minute, and rebooting itself, back to playing the original channel. What could be the problem?

1 REPLY 1

loyalClient
Coach

Hello,

Do you mean that the main wired box is the TV box as well? and did it have wired connection to the boost?

What kind of router/boost you are using?

 

Thanks