Unable to manage Optik TV

[redtide]

I've been trying to change my tv plan for days. have logged onto all forms of the app (IOS, Android and Windows) and all I get is this. 

"Looks like something went wrong. Please Try Again"

After goggling this it seems its a common error but i cant find a solution. 

Very frustrating when the support line tells me to make my changes online and then this happens. Please help...

[Jnk]

I’m having the exact same problem. I’m a new subscriber and so far this is very frustrating.

[TELUS_Support]

Hey @redtide and @Jnk - please change your channels by going Here and logging in with your My TELUS credentials

[Mackie]

Telus, this isn’t an answer. My Telus app hasn’t worked for a year. Trying to manage tv services, that is.