10-01-2023 09:20 AM
Is there any way to remove a show from the Resume section? I made the mistake of watching an episode of The Big Bang Theory, and now it is forever in my Resume list. It does not clear even when I watch the most recent episode either.
10-01-2023 02:26 PM
I requested this feature a while back:
Optik TV - Resume issue - TELUS Neighbourhood
You can clear your viewing history but that will remove all shows from the list. Another option is to select the last show in the series and watch/fast forward through it to the end and this seems to remove it from the list.
10-01-2023 03:00 PM
Thank you for your help, I am on TelusTV+ how do I clear my entire viewing history? I have tried several times to watch/ fast forward through to the end of the final episode and there are still 4 random episodes that always remain. 🤷:female_sign:
10-02-2023 11:17 AM
On the old Optik box you would hit the On Demand button, go to My Videos and then select Clear Recently Watched. Not sure what the procedure is on the new system.
June
June
June
June
Our Optik team is working all the time on patches and releases to improve the Optik experience!
June
Hi @ExEmp, we have an update coming in July for the TV+21T box where users can press & hold / long press on items in the Resume row and you will be shown a menu where you can remove an item. Please note the release date is tentative for now. I'll update once the rollout is completed.