Here are a few steps you could try to resolve this:
Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help with persistent login issues. If you're using the app, try clearing the app cache as well.
Try a Different Device or Browser: See if you can log in from a different device or browser. This can sometimes bypass issues related to specific setups.
Update the App: If you’re using the Telus TV+ app, make sure it’s up to date. An outdated app can cause login issues.
Contact Telus Support: Since you've already reset your password multiple times and still can't log in, contact tech support directly.
They can check if there’s an issue with your account or a broader technical problem. Hopefully, one of these steps will help you regain access!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
