August
I have reset my password many times thinking that would help, but still keep getting LOGIN FAILED Sorry an error has occurred. Please try again later. (ERR_AGL).
Very frustrating! Telus TV+ is unreliable.
Solved! Go to Solution.
August
Here are a few steps you could try to resolve this:
Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help with persistent login issues. If you're using the app, try clearing the app cache as well.
Try a Different Device or Browser: See if you can log in from a different device or browser. This can sometimes bypass issues related to specific setups.
Update the App: If you’re using the Telus TV+ app, make sure it’s up to date. An outdated app can cause login issues.
Contact Telus Support: Since you've already reset your password multiple times and still can't log in, contact tech support directly.
They can check if there’s an issue with your account or a broader technical problem. Hopefully, one of these steps will help you regain access!
August
Here are a few steps you could try to resolve this:
Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can help with persistent login issues. If you're using the app, try clearing the app cache as well.
Try a Different Device or Browser: See if you can log in from a different device or browser. This can sometimes bypass issues related to specific setups.
Update the App: If you’re using the Telus TV+ app, make sure it’s up to date. An outdated app can cause login issues.
Contact Telus Support: Since you've already reset your password multiple times and still can't log in, contact tech support directly.
They can check if there’s an issue with your account or a broader technical problem. Hopefully, one of these steps will help you regain access!