- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2019 06:42 PM
My digital box was working fine and played movies from its Netflix App as usual until the last weekend when it suddenly restarts the digital after about 20 minutes of playing Netflix contents. I have a separate PVR device in another room which works perfectly well and the issue is only with my wireless digital box.
Has anybody had this issue before and knows how to fix it? I tried unplugging the box and plugging it back but still it has the same problem (of restarting) with Netflix app.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2019 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2019 10:22 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2019 01:08 PM
Thank you very much for your answer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2019 03:46 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2019 04:12 PM
Thanks a lot. Sure, I will try it and see if it works.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-03-2019 12:20 PM
Hi there,
I have a similar issue with my 4K PVR box (UIW8001) where the box resets after a hour watching Netflix. My wireless box works ok. Did the power supply swap work for you? I am on TELUS fibre 150.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-03-2019 03:33 PM
Is your PVR in a tight space like an entertainment stand or cabinet? I have seen cases with the new Technicolor 4k PVR UIW8001 models overheating and this could be what's going on. Make sure your PVR has adequate airflow and doesn't have something else sitting on top of it obstructing the vents.
@Tom888 wrote:Hi there,
I have a similar issue with my 4K PVR box (UIW8001) where the box resets after a hour watching Netflix. My wireless box works ok. Did the power supply swap work for you? I am on TELUS fibre 150.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-03-2019 10:32 PM
Thanks Chirostu,
I will try to improve the bottom airflow by elevating the box since it is on a middle shelf of an entertainment stand. I know that the box feels hot when I watch the normal channels. I will let you know how if this works after a week.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 02:31 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 06:55 PM
Thanks xray,
I elevated my pvr box so that there is ventilation underneath (see attached photo) and watched a Netflix movie without any interruptions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 11:40 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-20-2019 01:59 PM
Turned it on it’s side to allow air flow from both sides ... haven’t had a single problem since.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-20-2019 02:04 PM