11-30-2022 11:02 PM
Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?
I also tried through my Firestick and it gave a message saying I needed Crave Total, which isn't something listed on Telus Optik
Solved! Go to Solution.
12-02-2022 02:39 PM
When you say on your PC-are you accessing Crave via telustvplus.com or crave.ca?
Crave has multiple subscription options, and a number of them have changed over the past year or two; availability of programming will depend on what your subscription is. Previously, it was Crave (available as a theme pack with Optik) and Crave+Movies+HBO (available as a premium selection with Optik). The Crave+Movies+HBO includes 6 live channels and the Crave On Demand catalogue. Their current offerings are Crave Total and Crave Mobile, and an optional STARZ add-on.
Why program availability would change platform to platform is a mystery, though, and likely a question for Bell.
12-02-2022 02:39 PM
When you say on your PC-are you accessing Crave via telustvplus.com or crave.ca?
Crave has multiple subscription options, and a number of them have changed over the past year or two; availability of programming will depend on what your subscription is. Previously, it was Crave (available as a theme pack with Optik) and Crave+Movies+HBO (available as a premium selection with Optik). The Crave+Movies+HBO includes 6 live channels and the Crave On Demand catalogue. Their current offerings are Crave Total and Crave Mobile, and an optional STARZ add-on.
Why program availability would change platform to platform is a mystery, though, and likely a question for Bell.
12-05-2022 04:03 PM
I believe I was accessing it through Crave.ca.
I have the Crave+Movies+HBO theme pack on Optik
12-07-2022 02:20 PM
12-13-2022 12:01 PM
Weird, did you do anything (restart, reboot, etc) to make it work?
12-13-2022 09:44 PM
12-16-2022 09:37 AM
Odd! Glad it's working now though! 🙂