Canceled channels

[1234561]

Telus is losing basically all the channels I watch (MTV, hgtv, cooking, bravo). This feels like a  breach of contract since I agreed to these specific channels in packages. What are my options for leaving Telus? I have a contract and have a long time til it expires. 

[Nighthawk]

None of the service providers have any control over what broadcasters decide to do with their channels and content. You can change what channels you subscribe to though.

Several months ago Rogers made an agreement with Warner Brothers and NBCUniversal for the Canadian distribution rights to several brands including Discovery, Food Network and HGTV.

From this agreement, Corus loses the rights to use HGTV and Food Network names, so they are rebranding them to Home Network and Flavour Network, which should simply replace the existing channels. Rogers retains the rights to the American content from those networks so only the Canadian content will make it on to the replacement networks. 

Bell is going to be rebranding several channels:

• Discovery will be rebranded to USA Network
• Investigation Discovery will rebrand as Oxygen True Crime
• Animal Planet becomes CTV Wild
• Discovery Science becomes CTV Nature
• Discovery Velocity becomes CTV Speed
• Bell Media will no longer be offering the MTV Canada channel after December 31, 2024.

Magnolia Network, and Cooking Channel Canada are scheduled to shut down at the end of this year. Rogers hasn't made any official announcements on whether or not any of the content from those channels  will be available on the other channels or platforms that they own.

[vimi78]

Last I checked Magnolia is being relaunched by Rogers alongside Food & HGTV. Telus needs to get the ball rolling and bring in all these channels from Rogers for their customers. 

[TELUS_Support]

Content acquisition is, in general, complex and the process confidential (even for TELUS employees outside of only a few) so we generally don't speculate or speak on the process until launch date. Do know we watch for content ideas and pass along the feedback for consideration, though 🙂

[Jenn-C]

TELUS has had time to “figure out” how to work with Rogers on program rights. If it doesn’t get resolved quickly they’ll lose a lot of customers 

[Jenn-C]

Frankly if TELUS doesn’t find a way to have the US content available under their new brand then it will LOSE CUSTOMERS. For the customers that decide to stay they EXPECT that pricing is lowered across the board. TELUS will definitely see customers cutting the content they’re subscribed to, to the bare minimum channels that they watch and remain unaffected by the changes followed by finding another source for the US programs that were cut. I will most definitely be looking strongly at leaving or cutting what I’m subscribed to.

[FuzzyLogic]

There is some info here regarding the changes (December 1):

Optik TV service programming & rate updates | TELUS Support

[buckycat]

You asked how to cancel, here are the instructions.

https://www.telus.com/en/support/article/cancel-telus-home-services

[eomuahaha]

They are only losing magnolia and MTV. The other two channels are getting renamed

[PoCoGuy]

Discovery channel getting dumped is big.  USA network isn't even close.  Renaming the other channels and removing USA content is also a killer.   It's basically tv shrinkflation.

[vimi78]

HGTV & Food will still exist under new names. 

[PoCoGuy]

Minus any content from outside Canada though

[Bush]

I agree totally agree. We were also following Gold Rush and Freddy Dodge