08-16-2023 09:11 PM
Why is it every time I try to look at my account details, I find the web site is slow to the point of my giving up waiting. Today is no exception. I find my bill this month was some $10 more than usual so I wanted to see my bill. Unfortunately, the site just stalls while loading. It's also gives a message that they can't display my current usage at present and I should try again later.
Seriously, for a conglomerate in the communications industry, they can't even get there own operations working properly. I have a home phone, internet and television services for many years and now, (since Telus bought the alarm company I dealt with for 20 years) my alarm service as well. Frankly, I don't expect any issues to be resolved, but at least, I feel better having vented. Perhaps it's time for a change.....
08-21-2023 10:39 AM
Hello. You can always try using a different browser or checking out your account details, billing, etc. in the My TELUS app as well.