11-29-2022 02:07 PM
I took the chance at Black Friday and choose a Iphone 13. On top I got unlimited 100 for $67 (instead of previous $85. Today my billing shows $77 thus I tried to speak or chat to Telus. But they are closed and offer me a call back in 2 days at the earliest !? Any advise ?
11-30-2022 02:12 PM
Support is swamped this time of year. Probably best to wait for the call back.
11-30-2022 09:11 PM
Often the promotions do not appear until the first full month. Since you likely are part way through your billing period, the full discount may not appear until next month.