Monday
I have spent up to 6 hours on the phone with Telus reps with the last one on November 29 where I was promised by both reps I spoke to that I would get all my money back that they overcharged and my bill would not be more than 190.00 both lied I have not had my refund and my bill is 290.00 again. This is so upsetting that customers can be lied to so blatantly and easily. If I had enough money I would buy out of my contract with Telus but I don’t so I have to. Put up with being treated this way. Nobody will do anything about this but I had to have my say .
yesterday
Please reach out to us via direct message with your account details, and we'll have someone investigate this.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
14 hours ago
8 hours ago
We'll send you a private message
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
yesterday
THEY SAID?
Don't you have a contract to look at that you approved?