I am trying to run telus home phone 2 go app on my iphone x but it crashes all the time after loging in and after giving permission for contacts and microphone etc. Uninstalled and installed app 100 of time and did troubleshooting too but still doesn’t work. It’s working good on my iphone 8 with the same account but doesn’t work on iphone x.
So, that’s likely why it is fine on the iPhone 8, but not on the iPhone X. Until the App is updated to resolve conflicts with iOS 12.1.2, you are outta luck. Post a review / comment in the App Store, to get the developer’s attention.
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