I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into my Public Mobile account unless I delete my Telus account. I have tried working this out so many times that now I can no longer get into my Public Mobile account. Even signing into the Telus App on my iPad/iPhone has me having to change my password.
