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3 MIN READ

Streaming on TELUS - May 2026

Copper Theft: Impact on Communities

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Telus kept charging me for a service that was not being used for past 2 years
Today I noticed that one of my credit cards was being charged for Telus Home security services that I had requested a cancellation for in November 2023. I had to move from my then address to a new pl...
Rnrenukaraman
25 minutes ago Place Security
18Views
0likes
1Comment
Possible to Halt Billing After 2 Year Contract?
Hey, so I am under a 2 year contract for my wifi. I want to close my account immediately once the 2 year contract is done because Telus is trying to open an AI data centre in my city. I don't want my...
bluebearee
29 minutes ago Place My Account
billing
internet
17Views
0likes
1Comment
Renewal of Business Internet Service
I recently received a phone call from a Telus Business Account Specialist who had been trying to contact me for the past couple of months. I was out of the country. She was calling our urgent patient...
Lucina
36 minutes ago Place Home Services
13Views
0likes
1Comment
MyTELUS app showing wrong "Primary" name and number after EPP setup
Hi everyone, I just set up a brand new EPP plan with TELUS, but I’m running into a really annoying issue. Even though the account is entirely in my name, the MyTELUS app header shows my dad’s phone ...
pskang
1 hour ago Place My Account
53Views
0likes
3Comments
UGLY GREEN BOXES
As a Town employee and recent bylaw officer the green boxes serve no purpose in our Town other than an eye sore. We have residents who have these abutting their properties and have enquired about ge...
TOWNOFGRIMSHAW
4 hours ago Place Home Services
22Views
0likes
1Comment
Account canceled
Hi Telus, I purchased Telus sim with phone before 15days, it was activated than and there and after 6-7hours they suspended my account. I tried reaching out to them and when I talked with them they t...
Ranbir123
6 hours ago Place Mobility
2.1KViews
0likes
6Comments
Home Internet Usage Meter Stuck at 0GB | Backend Provisioning Error?
Hello TELUS Community, I am looking for assistance from a Tier 2 Technical Support agent or a Backend Engineering specialist regarding a persistent usage tracking issue on my Home Internet account. ...
Adila2
16 hours ago Place Home Services
17Views
0likes
0Comments
Connect Apple TV+
I have Optik TV and have subscribed to Apple TV+ some time ago. I understand that I need to connect my Telus account to Apple, but I seem to have not done that correctly. I no longer have the Activ...
DanRW
17 hours ago Place Home Services
Optik TV
12Views
0likes
0Comments
iOS 26 Encrypted RCS
Hi folks, Wondering if there is any info on when encrypted RCS will be activated for iOS? Apple is showing Telus as a supporting partner and the setting is available on my phone but I am not able to...
giantbrownguy
19 hours ago Place Mobility
33Views
0likes
2Comments
Telus Telemarketing
I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not in...
Solved
MJE
20 hours ago Place Mobility
6.3KViews
1like
12Comments

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