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Mahchine's avatar
Mahchine
Neighbour
2 years ago
Solved

Removing call Logs from Bill

Can Telus remove the call logs from the bill statements for privacy reasons? I have a business account and as I add employees, I really do not want pages and pages of call logs on my statement and bills. This is also for privacy reasons of all individuals on the business account. 

 

I have called a few times now with little progress; this must be something that is indeed possible but seems like no one wants to do it. It should be a simple thing to make the change. 

  • There are currently no options to allow that, though you could always access your bill online and grab the pdf version and print the pages without the call log info.

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    There are currently no options to allow that, though you could always access your bill online and grab the pdf version and print the pages without the call log info.