Cannot submit the form to transfer my home service to another person

[yindaheng980]

I want to transfer my home service to my roommate, but I cannot submit the form. What's wrong?

I have submit a form before but not receive any callback.

[TELUS_Support]

Hi there @yindaheng980 - it's best to call in with both people to make this change, or you can contact us directly so we can verify your identity and leave the appropriate notes. Please send us a private message and we will walk you through the steps