Cannot register account




I recently signed up for Telus's PureFiber internet service and thought I would create a My Telus account, but after I put in my information, I get the message "This account cannot be registered online". My internet service hasn't actually been installed yet if that makes a difference. Anyone have any ideas?

Community Power User
Community Power User

If your service has not yet been installed, odds are you won't be able to create a MyTelus account just yet.

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂