Cannot register account

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Resident

Hello,

 

I recently signed up for Telus's PureFiber internet service and thought I would create a My Telus account, but after I put in my information, I get the message "This account cannot be registered online". My internet service hasn't actually been installed yet if that makes a difference. Anyone have any ideas?

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Community Power User
Community Power User

If your service has not yet been installed, odds are you won't be able to create a MyTelus account just yet.


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