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Charging for PVR rental

Just Moved In
So my apartment building has an incentive where I only pay $40 a month for both T.V and internet no other fee's! I specifically asked them to make sure and they told me again no other fee's! My first bill I was charged $250 more then I was supposed to be!! I looked at it and saw $150 was installation and the other $100 was for PVR rental, I called and they were in the wrong so they took it all off. Then I noticed my next bill that they are still trying to charge me money ($20/month) for my PVR rental!! I'm so annoyed at this point what can I do about all these charges that they keep trying to put on me that are not supposed to be there I hate calling every month to deal with this!!!!