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Unlimited Nationwide Minutes Promo on Talk and Text 100 Plan

PieLover
Neighbour

One month ago, I purchased the talk and text 100 plan that came with a one year promo for unlimited nationwide minutes. This morning, I got a text from Telus saying that my unlimited nationwide calling promo had expired. I was quite upset because I was under the impression that the promo would be available for the whole year.

 

Anyway, I logged into my Telus account and went into "Manage Prepaid" and then "Change Plan & Add-Ons." When I looked at my current plan and features, I noticed the following:

your current features
featureexpiresdurationprice
Unlimited Nationwide Calling PromoAugust 25, 202330days$0.00
 

Does this mean that I get to keep the promo for an entire year, but it will just "expire" and get reinstated each month until the end of the year? 

1 REPLY 1

dru
Community Manager
Community Manager

Strictly based on your copy/paste, the feature should be good until August 25th of this year. The promo itself was expired on July 5th so it's possible you got a pro-rated version of it.