07-27-2023 06:28 PM
One month ago, I purchased the talk and text 100 plan that came with a one year promo for unlimited nationwide minutes. This morning, I got a text from Telus saying that my unlimited nationwide calling promo had expired. I was quite upset because I was under the impression that the promo would be available for the whole year.
Anyway, I logged into my Telus account and went into "Manage Prepaid" and then "Change Plan & Add-Ons." When I looked at my current plan and features, I noticed the following:
your current features |
feature | expires | duration | price |
Unlimited Nationwide Calling Promo | August 25, 2023 | 30days | $0.00 |
Does this mean that I get to keep the promo for an entire year, but it will just "expire" and get reinstated each month until the end of the year?
07-28-2023 12:00 PM
Strictly based on your copy/paste, the feature should be good until August 25th of this year. The promo itself was expired on July 5th so it's possible you got a pro-rated version of it.