New sim card

[UnsmartPoptart]

Hihi,
My question is, if i lose my sim card and not my phone, and I get a new one, would I still have the same account number?
Thanks

[Nighthawk]

Yes you can get a new SIM. Depending on your cell plan, you can either register it in your account online or by contacting Telus. If you get it at a Telus store, they may be able to take care of it all for you there.

Additionally, if your phone supports an eSIM, they can be found here.

[UnsmartPoptart]

Oh thank you thank you

[chrisanthony14]

Similar situation i had a while back. its easier to take it in the story and let them do it all there.

[xray]

If you lose your sim card you should contact Telus immediately and have them deactivate it from your account. Many services send 2 factor authentication codes to your phone number and you don't want someone else receiving them if they find your sim card. Treat it like a lost credit card.