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Group texts not working

Timp
Neighbour

Samsung S10. Group texts not working, then later in the day it started working again. Exactly same issue with my wife's S10 phone. This happened on Monday, July 15 and again today. Individual texting worked fine.

4 REPLIES 4

El-Eric
Moderator
Moderator

Hey @Timp - these seem like isolated issues to maybe your area. Please let us know if this happens again but you can always go here to report your issue: telus.com/coverage

OK, still a problem. If I go away from our home cell tower, everything works. El-Eric, I reported it yesterday using the link you provided, hopefully it will be resolved soon.

Saw a Telus truck at the cell phone tower this afternoon, and it looks like the problem has been resolved.

TELUS_Support
Official Support Team
Official Support Team

Glad to hear!