First bill

[Owner123]

Here is my first bill. 

- $45 for 200gb plan. Should have $5 off a month for 24 month

- $70 activation fee. Should of been waved. 

- $35 month for pixel phone

- $15 month for device protection. Should be waved. For 6th month. 

I should of receiving a 1 time $90 credit 

All of this is stated in my contact/ agreement with Telus. Never received any of the credits or activation credits. 

This is my first bill. 

[Owner123]

 forgot to add the question. Is it normal to not receive the credits and activation fee on the first bill. 

[Rocky3]

Yes it is normal to have your discounts on the first bill. Just as a check I logged into my account to confirm this. @ 

https://www.telus.com/en 

Under profile you can view your bills, download or print it out.

[Owner123]

Ok so your first bill had all the discounts. 

[Rocky3]

Yes as did my contract breakdown

[Owner123]

Ok so just got off the phone. Connection fee and one time credit was applied late. Should be on next bill. $15 device protection and $5 plan credit came off today. Crossing my fingers that my next bill should be a big minus payment or another 1.5hr of my life wasted.