Ive been at my current address for little over a year however I have lived in my area for nearly 10 years. The reception quality in the past year to two years has dropped significantly. I cant drive home from Orangeville (20 minute drive) without atleast 4 or 5 lost signal. I dont think ive ever had a full 20 10-20 minute conversation without losing signal at least once. Last year I had reception in my house everywhere now I have to be near a window on the west side. its terrible. I pay so much for services but i cant even speak through my phone. whats the point of having a cell phone??? we have 3 phone with you guys we spend nearly $450 a month in cell phone bills and reception is crap.