Forum Discussion
nwoilfan
3 years agoNeighbour
Easy Roaming warning - be very careful
We flew into California, and turned data roaming off within seconds of turning on my phone. Boom - not fast enough - $12 charge for the few seconds my apps tried to sync. The next day someone tr...
- 3 years ago
Hi nwoilfan,
Sorry to hear you feel that way. We have a very helpful FAQ you can consult on how the feature works and what to do if you do not want to be charged the fees. Please follow this link to avoid this situation from happening in the future even when traveling to other countries: https://www.telus.com/en/support/article/telus-easy-roam-faq
NFtoBC
Community Power User
3 years agoIf you are using the iPhone iMessages app (blue text bubbles), that is on the data stream, not the SMS stream, and you WILL be billed for data for receiving text messages.
Yaqiong
3 years agoOrganizer
Thank you for pointing out that. iMessages, One more thing that needs to be careful about.
And no, I wasn't receiving iMessage, just normal text verification messages (grey bubbles) from banks.
Confusing as if the Roam is off, how could iMessage take the data stream? Should it not receive anything until connected to WIFI? I'm not sure