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Automatic switching to LTE
Hi folks,
I am using an iPhone 15 pro max. For those that know Vancouver, I ride the West Coast Express and find that through Burnaby and into East Vancouver, my phone has pretty mediocre service in 5G. One thing I noticed however, is my phone won’t auto switch into LTE mode when the connection on 5G is poor. I have my phone set to 5G auto but doesn’t seem to make a difference.
Has anyone found this issue or found a resolution?
Thanks!
5G through Burnaby and East Van can be spotty, especially since your 15 Pro Max isn't auto-switching like it should. To fix this for your commute, go to Settings > Cellular > Cellular Data Options > Voice & Data and select LTE. This will lock your phone to the LTE network, preventing it from constantly dropping your connection while hunting for a weak 5G signal.
4 Replies
Thanks. I’ll likely do that. I was curious if there was an issue with the auto switching. Appreciate it.
TELUS_SupportOfficial Support Team
It can be the device as it depends on Apple's handling of low/weak signal. Sometimes phones will stick to a low signal over bumping down to a slower, stronger signal.
Let us know if that works!
Seemed to! Still a couple of dead areas by Barnet Marine Park in Port Moody/Burnaby, but otherwise LTE seemed to do it. Just a shame it won't automatically switch. Thanks!
- TELUS_Support
5G through Burnaby and East Van can be spotty, especially since your 15 Pro Max isn't auto-switching like it should. To fix this for your commute, go to Settings > Cellular > Cellular Data Options > Voice & Data and select LTE. This will lock your phone to the LTE network, preventing it from constantly dropping your connection while hunting for a weak 5G signal.
