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Customer Service with Human Representative

Telus-8675309
Neighbour

How do I get through to speak with a human to discuss the query I have concerning my Telus billing?

 

I do not need an AI rep to text me instructions on how to read nor do I need it to read the bill to me. I wish to have questions about my billing answered by a person.

 

Thanks.

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Ask the AI to “Connect to Agent”

NFtoBC
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nash211
Coach

I noticed the agents are usually unavailable, you have to call not chat